Return & Exchange Policy

7-DAY RETURNS

  • Items purchased from June 9 Clothing LLP are eligible for return/exchange, if returned within 7 days of delivery.

 

FREE RETURNS & EXCHANGES

  • We accept returns or exchanges free of cost. This means you won’t be charged extra to return or exchange the product(s). It’s on us! We want your experience to be hassle-free.

 

REFUNDS FOR FREE PRODUCT DEALS

  • Any items purchased during a BOGO Sale (Buy 1 Get 1 Free) or any such promotions wherein free products are included, such orders will not be eligible for any returns or exchanges.

 

RETURNS/EXCHANGE POLICY

 

  • Customers can raise a return request within 7 days after an order has been delivered through our returns center. [We need to create a returns center page]
  • Once your return request is verified by our support team, reverse pickup will be initiated from our end and once the items are picked up the refund/exchange will be provided.
  • Exchange is purely subject to product availability.
  • If you have received a defective product, please send us images using our return center and we will get back to you. Once they are verified by our support team the refund/exchange will be provided.
  • A refund will be processed into your bank account or as a gift coupon as per your convenience.
  • In the interest of hygiene, we may refuse returns where it’s obvious that the item has been worn, washed, torn or soiled.
  • To maintain strict hygiene standards of our products, we do not accept returns on essentials Items like Face Masks/Shields.
  • If the reverse pick up service to your address Pincode is not available we would ask you to process the Self-Shipping / Self Courier to return us the product.
  • We will only credit rupees 100 as a self-shipping costs which will be refunded to your bank account or as a gift coupon as per your convenience.
  • Refunds/Exchanges is not applicable on highly discounted products.
  • If an order placed during a sale is returned to us, only the amount paid by you will be refunded, not the current product price.

 

SELF SHIP PROCESS

  • Please pack the items securely to prevent any loss or damage during transit. All items must be in unused condition with all original tags attached and packaging intact.
  • You can courier the product(s) to the address mentioned below.
    • June 9 Clothing LLP, C/o Desert Crafts, 2nd floor, C Block, F-202-204, RIICO Industrial Area, Mansarovar, Jaipur, Rajasthan 302020, India.
  • Upon receiving the product at the warehouse, we will intimate you through an email alert or with a voice call.
  • We suggest you ship it only through Blue Dart/ Fedex/ Delhivery Express to the address presented above.
  • We also recommend using the ‘Indian Speed Post’ as your courier service, if none of these courier services are available at your location. Speed Post is a Government of India owned entity and has the most widely distributed postal network in India.

 

  • PLEASE NOTE: Should the package be damaged in transit during return shipping, we will not be liable to process any refund. A damaged package or a soiled/used/torn product will not be accepted at the warehouse.

 

TERMS & CONDITIONS FOR REFUND

  • A refund will be processed into your bank account or as a gift coupon as per your convenience.
  • Cancellations – In general for a prepaid mode of payments, the refund will be processed into the same bank account/card/wallet which was used during the order placement.
  • Self Ship Returns – The product amount and 100 rupees courier costs will be processed.
  • For self-shipped returns customers need to provide their bank account details like Bank account number, Bank account holder name, Bank IFSC CODE, Bank Name reaching our help center.
  • We update our customers via email once we initiate the refund procedure.
  • Bank refunds for both prepaid and cod orders will take 7-10 business days.
  • If a cancellation is required after the product is shipped, we will provide a bank refund upon request, after the package reaches back to us.
  • Defective/ Damaged in transit – Once confirmed by the Customer Delight Team a refund will be provided.
  • Wrong/ Missing products – We can either ship out the product(s) (if available in stock at the time) or issue you a refund.

 

I haven’t received my refund yet. What should I do?

  • We update our customers via email once we initiate the refund procedure.
  • Bank refunds for both prepaid and cod orders will take 7-10 business days.
  • For any further clarification, please reach out to our help center and provide the required details to raise a ticket to help sort things out.

 

 

Refund Policy

 

REFUND ON PREPAID ORDERS

  • We have a 100% refund policy for the product amount.
  • Refund will be processed into the source payment mode with which the payment was made while placing an order.

 

REFUND ON COD ORDERS

  • For COD orders refunds would be provided in your Bank account equivalent to the total order value.
  • COD Handling charges of INR 99 extra which you pay is not refundable.

 

WHEN REFUND IS NOT APPLICABLE

  • For products on deeply discounted or on clearance sale.
  • If the product returned is soiled, damaged, or altered.